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Hotel · Lisbon · Lisbon District

My Story Hotel Tejo

A freshly renovated 3-star in the heart of Baixa/Chiado, steps from Rossio station and the Castle of São Jorge.

  • Rating 8.9 from 6,577 reviews
  • 11-minute walk to Castle of São Jorge
  • Paid airport shuttle available
8.9 Great 6577 reviews Booking.com 8.9 · 6577 reviews

About

My Story Hotel Tejo

My Story Hotel Tejo sits in Lisbon’s Baixa/Chiado district, a short walk from the Castle of São Jorge and close to Rossio train station. The 3-star property has been fully renovated, with modern rooms, soundproofing, and air conditioning throughout.

The hotel offers practical amenities for city exploring: a 24-hour reception, luggage storage, tour assistance, and a paid airport shuttle. Guests can also use the laundry and dry-cleaning services, and the on-site restaurant serves special diet menus on request.

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Luggage storage

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Prime location — Guests consistently praise the hotel's central position, within walking distance of Rossio station, the Castle of São Jorge, and a large square.
  • Freshly renovated rooms — The property has been recently updated, with guests noting modern decor, spacious rooms, and large walk-in showers.
  • Helpful, attentive staff — Guests repeatedly mention the staff's willingness to assist, from answering queries to providing a warm welcome.
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Worth weighing

3 to weigh
  • Cleanliness could be more consistent — While many guests praise cleanliness, the rating for rooms and cleanliness is the lowest at 7, suggesting some variability.
  • No pets allowed — The hotel does not permit pets, which may be a limitation for travellers with animals.
  • No on-site parking mentioned — Parking information is not provided, and the hotel is in a central area where parking can be scarce; guests may need to rely on public transport or car hire.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Family Room

  • 2 Single beds
  • Shower
  • Heating
  • Air conditioning

Double Room

  • 1 Double bed
  • Shower
  • Heating
  • Air conditioning

Suite Room

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

Twin Room

  • 2 Single beds
  • Shower
  • Heating
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Services

  • 24-hour reception
  • Paid airport shuttle
  • Luggage storage
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Car hire
  • Fax/Photocopying

Room comforts

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Sitting area
  • Mini-bar
  • Flat-screen TV
  • Free toiletries
  • Ironing facilities
  • Cots
  • Parquet floor

Safety & accessibility

  • Lift
  • Safe deposit box
  • Smoke detectors
  • Fire extinguishers

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.9
Great 6577 reviews

Guest-rated 8.9/10 from 6,577 reviews

Booking.com · 8.9 · 6577 reviews
Rooms and cleanliness7.0
Location9.0
Dining7.0
Price and service8.0
8.9Verified guest

“Perfect base near all the main sights.”

8.9Verified guest

“The rooms felt fresh and stylish, with a hairdryer, walk-in shower, and complimentary toiletries.”

8.9Verified guest

“The location was unbeatable.”

8.9Verified guest

“Everything was spotless.”

8.9Verified guest

“A brand-new, attractive place right by Rossio station and the castle. The room was excellent with a good-sized bathroom, comfy bed, storage, and nice wooden floors. The staff were extremely helpful – a thoroughly pleasant stay.”

8.9Verified guest

“We all had a great time in this nicely renovated, comfortable hotel. The room was well-appointed with good lighting, and the attentive staff made everything perfect. It’s in the center of Lisbon, close to a big square, and within walking distance of a museum and the castle.”

04 — Location

Getting around Lisbon

The property sits in Lisbon.

Baixa/Chiado: The hotel is in Lisbon’s historic downtown, close to Rossio train station and a short walk from the Castle of São Jorge. The area is packed with shops, cafés, and tram lines.

R.Condes De Monsanto 2, Lisbon, Lisbon District, 1100-159, Portugal

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
138 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 until 23:59, and check-out is until 11:00.

Does the hotel offer airport transfers?

Yes, the hotel provides a paid airport shuttle service.

Are pets allowed at the hotel?

No, pets are not allowed on the property.

Is breakfast included?

The hotel has a restaurant, and guests have praised the breakfast, but whether it's included depends on your rate.

Does the hotel have air conditioning?

Yes, all room types include air conditioning and heating.

Nearby

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The bottom line

My Story Hotel Tejo delivers a reliable, comfortable stay in one of Lisbon's most convenient neighbourhoods, backed by strong guest ratings and a location that makes sightseeing easy.

8.9A solid choice for travellers who prioritise location and modern comfort.

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